New timetable has improved ACTION’s on time running

shane on a nightrider bus

SHANE Rattenbury says the new ACTION bus weekday timetable has led to improved on time running and service reliability.

“Since introducing the new weekday timetable, 79 per cent of bus services have been on time. That has exceeded our network target of 75 per cent and improved on the figure of 73 per cent for the previous timetable,” Shane said.

“Service reliability is also tracking well at 99.6 per cent, and ACTION is on target to deliver 99.6 per cent reliability for June.

“These figures build on the findings of our municipal services survey, which found that 76% of people who use ACTION bus services are satisfied with the service. That’s up from 65% last year. ACTION was also ranked higher than 67% of public transport providers across Australia.

“Performance data from the MyWay system, which records running times, has been used to improve the latest timetable and bus services in the ACT.

“Exceeding the on time running target is a great result, but it’s only the first step in improvements to our bus services.

“We’re continuing to improve our services to ensure that ACTION delivers the best possible service to customers.”

ACTION will continue to monitor the timetable for improvements. Suggestions for improvement are welcomed and can be made at www.action.act.gov.au .

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