By aviation writer Scott Mayman
Virgin Australia has offered a free transfer to passengers displaced by Rex Airways woes, but only to those ticketed before August 14.
Rex was placed into voluntary administration in Tuesday night.
Its Boeing 737 jet services have been cancelled across the country, while its regional propeller aircraft services have not been affected.
Canberrans who were travelling with Rex, are advised to contact Virgin directly to ensure the transfer is completed.
Meanwhile, Virgin has taken a proactive approach to the free re-booking option for impacted Rex passengers.
In a statement, Virgin says: “We have received close to 30,000 rebooking requests. We mobilised more than 200 additional Guest Contact Centre agents… to assist impacted Rex customers with immediate travel plans.”
As of Wednesday afternoon, about 3000 passengers were rebooked.
Virgin says it’s priority is being given to people who are travelling soon.
Anyone who has bookings outside of the next 48 hours can submit their transfer request via an online portal.
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