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Duratone Hi-Fi store to fall silent after 56 years

The Duratone HiFi store in Phillip… closing on July 27.

By Tony Magee

Australia’s longest-running specialist audio store under the one ownership will close its doors on July 27.

Canberra’s Duratone Hi-Fi was founded in 1968 by Charles and Fay Cull, with initial trading running from the garage of their Curtin home.

With her parents’ retirement a few years ago, daughter Marie Cull is currently director of the company.

“After serving the audiophiles and music lovers of Canberra and surrounding areas for over half a century, we have decided that it is time to say farewell,” Marie says.

“We wish to thank all our loyal customers who have supported us over the past several decades.

“I often meet people who tell me that they have bought their equipment from Duratone, as did their parents before them.”

Marie Cull… “After serving the audiophiles and music lovers of Canberra and surrounding areas for over half a century, we have decided that it is time to say farewell.”

It was Charles’ passion for music and high-quality audio systems that unintentionally led to the opening of Duratone. He delighted in showing off his latest equipment to his friends and work colleagues at the ANU where he was in charge of the language laboratory.

“Fellow academics wanted what I had and then their friends and friends of friends. The demand came to a point where Fay and I had to find premises and open a shop, which we did in 1973, at 34 Botany Street, Phillip.” says Charles.

Another four stores would open later, in Jamison, Manuka, Mawson and Kingston.

“My father used to travel to Europe to source the very best equipment, and on one occasion I was lucky enough to travel with him.” says Marie.

“The highlight for me was meeting legendary Dutch audio guru AJ Van den Hul in Amsterdam. He produced a range of supreme quality audio interconnects and speaker cables as well as high-end hi-fi cartridges for turntables. We stayed at his house and he gave us a grand tour of Holland.”

I met AJ when he visited Canberra in 2018 and hosted an event at the Hyatt Hotel, the centrepiece of the evening being his manufacturing from scratch one of his VDH Crimson moving-coil cartridges, right before our very eyes.

The resulting finished product was auctioned off at the end of the night, fetching several thousand dollars, which he donated to an orphanage he supports in Australia.

Fay Cull says: “One night in early 2009, the phone rang at 1am. I awoke from my slumber and it was Charles calling from Vienna.”

He was in the Bösendorfer piano factory and had been listening to a range of loudspeakers they were making.

“Fay, they’re absolutely stunning and we just have to have them,” he told her.

And so, Fay and Charles became the importers of Bösendorfer speakers in Australia, stocking the complete range at their Phillip store as well as distributing various models to other dealers around the country.

They also imported Loewe and Metz televisions from Germany, which added to the vast array of products brought in under the banner of their partner company, Duratone Imports.

Another aspect of the Duratone legacy was the creation and manufacture of three “house brand” speakers. The first were produced from 1973 to 1983 under the Duratone brand-name using Australian Magnavox drivers. Hundreds of pairs were sold, matched with suitable amplifiers and turntables. Two more variants followed using larger cabinets with either Lowther drivers or the Jordan Watts driver, both from the UK.

Canberra craftsman Dick Whitfield made the cabinets.

The Duratone philosophy has always been very much based on the analogue sound, using belt-drive turntables as the primary source, paired with cartridges from Ortofon, Rega, Van den Hul and Shure amongst others. Tandberg reel-to-reel tape decks from Norway also featured in the early years.

Senior staff member Andrew Hall has worked there for 35-five years.

“I’ve seen a near full circle in sound reproduction,” he says.

“When I first started it was turntables, then came CDs, then home cinema and streaming and now it’s back to turntables. I’ve loved working at Duratone, but it’s time for me to go out on my own and do something different, probably still in hi-fi but with a slightly different twist.”

Charles Cull says: “Listening at home, my hand occasionally reaches for a CD, but 95 per cent of the time, I gain enormous musical pleasure from spinning my beloved vinyl.”

Over many years, Duratone has supported the musical arts scene in Canberra, having been sponsors of the Canberra Symphony Orchestra, Artsong Canberra and the Canberra Eisteddfod.

Fay celebrated her 90th birthday earlier this year and Charles is not far behind. Both are still enjoying good health.

The closure of Duratone is the end of an era.

Tony Magee is a former staff member at Duratone Hi-Fi.

 

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6 Responses to Duratone Hi-Fi store to fall silent after 56 years

John F. says: 17 July 2024 at 11:58 pm

It was always a pleasure visiting Duratone. Quality equipment, knowledgeable friendly staff. Music, so important in our lives. Thank you very much Duratone; your presence and expertise was much appreciated. Best wishes to all who served there.

Reply
Tony Magee says: 19 July 2024 at 12:29 pm

Thank you to both Johns for your kind and supportive words. Something I would like to mention which wasn’t appropriate or relevant to my article, but which I feel is important to mention, was that in 2015, I spent a lengthy time in Hyson Green Private Mental Health facility on the Calvary Campus, being treated for anxiety, panic disorder, agoraphobia and depression. Upon discharge, my doctor said to me, “Tony – I think you could start some part time work – say just nine hours a week. Give it some thought.” The very next day, Fay Cull from Duratone called me and said “I hear that you’re well again”. News travels fast. “I need a mature staff member who’s knowledgeable about audio, but just part time – say nine hours a week.” Isn’t that incredible? The coincidence was uncanny. I had tremendous and loving support from my family of course, but it was Fay who picked me up out of the gutter of life, dusted me off and helped rebuild my confidence as a human being. I’ll always be grateful for that. Chris Davis at DW Music did the same thing for me a couple of years later. I’ll finish by saying that mental health support in Canberra, whilst present, is still sadly lacking and is one of the most critical aspects of Canberra community life which needs to be addressed, reformed and expanded.

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Walt says: 23 August 2024 at 11:51 am

I hope doors continue to open for you, Tony. Listening to music is something that I have enjoyed even through decades of poor health. Listeners rely on the expertise of people from establishments like Duratone to keep the music playing. Bon courage, Walt

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Tony Magee says: 23 August 2024 at 4:27 pm

Thanks so much for your support Walt. May I extend mine back to you. I absolutely agree – like you, listening to music has been a great source of comfort and sometimes inspiration for me over the years. Where would we be without it? All the best, Tony

Reply
Martin Wilson says: 8 August 2024 at 3:11 pm

I purchased my first pair of speakers (Jim Rogers 149) from Duratone in 1978 at 21 years of age after l listened to the just released ‘Dire Straits’ album. The sound was incredible…..and still is today. Thank you so much for your service, advice and presence for so long……

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