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Flight attendant ridiculed over pen sale

Jetstar… flight attendant refuses to lend her pen to a passenger.

By aviation writer Scott Mayman

A Jetstar flight attendant is being ridiculed on social media for refusing to lend her pen to a passenger, but offering to sell him one.

Douglas Lazickirk is a frequent flyer. While he knows he needs a pen to complete an arrivals card,  in this case, he didn’t have one on a flight from Sydney to Seoul.

He reported on social media that when he asked a flight attendant if he could borrow her pen to complete five questions, she told him: “No, you can’t use my pen, but you can buy one for five bucks… or when you arrive, use a pen there.”

In another media interview, he says the flight attendant admitted she had a pen, but it was her right to deny him.

Douglas says another flight attendant told him: “It’s part of their legal responsibility at Jetstar that they don’t have to supply a pen”.

With this in mind, it could relate to the airline wanting to sell passengers a three-in-one pen pack for $5.

Upon arrival into Seoul, Douglas says he discovered he was double-charged and was told a refund could take up to three weeks.

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One Response to Flight attendant ridiculed over pen sale

cbrapsycho says: 2 March 2024 at 2:20 pm

With international flights, passengers are going to need to fill in documents that airline staff hand out, so why wouldn’t the airline have pens available for use? It should not be up to the individual staff member to lend out personal property. What can you say to an airline with such terrible customer service? Use another airline? Or catch a train or bus where that is possible.

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