By aviation writer Scott Mayman
The regional airline that operates flights between Canberra and Melbourne, after ditching its Canberra-Sydney service, has topped the rankings with 70 per cent of flights on time and 0.6 per cent cancellations.
“Since receiving the necessary approvals, we’ve seen a substantial improvement in performance with January OTP at 76 per cent and January cancellations at 1.66 per cent, as at January 21,” says Jordan.
“When looking at December, if we isolate the Gold Coast performance, our cancellation rate for the remainder of our network was 3.75 per cent.
“In the months prior to the Gold Coast base opening, we had excellent results with October marking a 0.3 per cent cancellation rate, September zero per cent and August 0.6 per cent. We’re working towards getting back to these figures, or better, and giving our customers the kind of service they deserve and we can all be proud of.”
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![Teacher Vanessa Jones has been living in Higgins since 2001, and while she loves the area, she says she is “fed up” with the neglectful ACT government.
The Higgins shops have been completely abandoned, says Vanessa, preventing the opportunity for residents to have a community-centred space to socialise.
They only received bins nine months ago, she says, and requests for a water station and repairs to the bus station have gone unanswered.
“It’s very, very slow,” says Vanessa.
“I asked for the zebra crossing on Fullagar [Crescent] to be repainted, and we had to wait about six or nine months.
“That’s just such a long time… we pay a lot of rates.”
Vanessa says assistance from the government only seems to go to communities with time-rich and assertive communities, leaving places such as Higgins, where the majority of households have both adults working full-time and English may not be the first language of the family, at an automatic disadvantage.
“If you’ve got two people working, paying a mortgage, raising two or three kids, they don’t have the time,” says Vanessa.
Vanessa says the lack of attention quieter places such as Higgins is receiving is starting to look a lot like favouritism.
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