THE ACT Commissioner for Fair Trading Derise Cubin has issued a public warning about DSJB Group following allegations of the company accepting deposits and then failing to commence or complete roof maintenance and repair services.
“Several Canberrans have been left out of pocket with the alleged losses totalling approximately $94,000, excluding the costs in engaging another tradesperson to complete the unfinished work,” said Cubin.
“Accepting payments from a consumer and not supplying the service is a serious offence under the Australian Consumer Law. Consumers have rights and if they have paid for services then they must be completed within the stated timeframe, or if no timeframe is given, within a reasonable time.
Cubin said the public warning is based on the complaints received by Access Canberra and the likelihood that further consumers will suffer harm.
“I urge Canberrans to be vigilant if choosing to enter into any agreement with DSJB Group and appeal to consumers to undertake their due diligence when entering into any contracts for similar services,” she said.
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