Desperate ACT libraries offer themselves as a place to do your tax


Libraries ACT is making tax time easier by providing access to the Australian Taxation Office (ATO) e-tax 2014 program at each of their branches.

“We’ve made completing and lodging a tax return more accessible with the use of the e-tax 2014 program, which is now available on designated computers across our libraries,” said Vanessa Little, Director, Libraries ACT.

“Using e-tax is a quick and simple way to lodge a tax return. By hosting the program on our computers, we’re providing people with a secure place to use the program if they don’t have access to e-tax 2014 from home.

“You can book in to use one of the designated computers at the Belconnen, Civic, Erindale, Gungahlin, Kingston, Kippax and Tuggeranong libraries or either of the two designated computers at the Dickson and Woden branches.

“Our library staff are on-hand to assist with printing required pages and saving work to storage devices. We ask people to keep in mind that staff will not fill out tax returns on behalf of library patrons, as this needs to be done by the individual lodging the tax return.

“To make the most of the allotted time on the computer, I encourage people to come prepared with all of the documents and other information they will need to fill in their tax return and a storage device (such as a USB stick) to save their return documentation.

“Libraries are about more than books, and providing the resources for people to complete their tax returns is one example of the many free services we offer Canberrans,” Ms Little said.

To book an e-tax session on a designated computer, phone 6205 9000.

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9 Responses to “Desperate ACT libraries offer themselves as a place to do your tax”

  1. Stanza Matic
    August 1, 2014 at 3:30 pm #

    I remember the happy days of the Giant Bookmark…classic.

    But what has all this to do with puppets?

  2. Fifi Belle
    August 1, 2014 at 11:33 am #

    Hi John! How are you aware of my email address? Its just that I was under the impression it’s kept private. Why are you looking up my email/IP address anyway? Pretty creepy behaviour there. How is that information relevant anyway?

    p.s: do you reckon library computers are connected to the act gov IP?

    • John Griffiths
      John Griffiths
      August 1, 2014 at 12:00 pm #

      Hi Fifi Belle,

      Sorry to have interrupted your dishonest sock puppet show but it’s important context for readers.

      You should be aware that any website editor will have this information to hand, so as to prevent this sort of abuse.

      At no point did I make the connection a library computer was used, but thank you for volunteering the information.

      Have a lovely day.

  3. Fifi
    August 1, 2014 at 10:21 am #

    Hi! I find your headline confusing and incongruous with the tone of the rest of a very positive article. How is offering a public service an act of desperation anyway? Please give more thought to your wording; as I am sure you know it’s very important in the news business!

  4. Alison Jones
    July 31, 2014 at 1:06 pm #

    What a positive story – but such a pity about the headline. I have no idea why CityNews believes that Libraries ACT offering patrons access to e-tax through local public libraries makes Libraries ACT “desperate”. Not everyone has Internet access so it strikes me as an excellent service to be offering – and Libraries ACT are certainly not “desperate” with 54% of the ACT’s population holding Libraries ACT membership.

    • belle
      August 1, 2014 at 10:23 am #


      • John Griffiths
        John Griffiths
        August 1, 2014 at 10:34 am #

        Intriguingly Belle and fifi have the same email address and are arriving from the same IP.

        • John Griffiths
          John Griffiths
          August 1, 2014 at 10:36 am #

          An IP address which resolves to the ACT Government even.

          • Alison Jones
            August 1, 2014 at 11:52 am #

            Hi John, as someone who made an earlier comment, I would like to make clear that I do not work for the ACT government or Libraries ACT. I absolutely love their services though – the books, the access to a myriad of online services, the school holiday programs, the digital hub programs etc. I think CityNews should consider visiting this vibrant service that is freely available to all in the Canberra community to see for yourselves. The headline given to the story leads me to believe that perhaps CityNews’ view of Libraries ACT and libraries in general may be a little inaccurate and/or out of date.

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