Beware the hoax emails from ActewAGL

ACTEWAGL is reminding customers to be aware of hoax electricity and gas bill emails.

ActewAGL is again reminding customers to be aware of suspicious emails.

They are aware of fake emails circulating that look like an electricity or gas bill and appear to be from AGL and others that refer to your energy accounts.

Recipients should delete any emails that look suspicious and should not click any links. These emails can contain links to malicious viruses that can corrupt your computer.

The public can confirm the legitimacy of bill emails from ActewAGL by checking the email address ends with or by calling 13 14 93.

Customers can report this hoax by visiting, calling 1300 795 995 or emailing

If you have received a hoax email and you are concerned about your account, please call ActewAGL on 13 14 93.

Examples of the hoax e-mails:

An example of the hoax email received by a customer. (1)

An example of the hoax email received by a customer

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