‘We focus on spending time with our clients to understand how they use their home and their specific comfort needs,’ says air conditioning expert PAUL OXFORD in this advertising feature provided by Delta Air Conditioning & Heating.

Delta Air Conditioning & Heating has been providing heating and cooling solutions in Canberra for more than 50 years.

Founded in 1972, the business is now a multi-award-winning super dealer for Daikin.

Paul Oxford took over the business from his father and mother, David and Christine Oxford, in 2016 and continues to build the dealership through the delivery of tailored solutions, prioritising sustainability, and supporting the community. 

After 50 years in business, and more than 15 of those as a Daikin dealer, Delta Air Conditioning and Heating knows a lot about the importance of tailoring air conditioning solutions to fit the particular individual needs of a home and family. 

“Every customer and house has a different set of requirements. The right system can make a huge difference when it comes to family wellbeing and avoiding discomfort or agitation,” Paul said. 

“Ensuring everyone stays comfortable, no matter the season, is our priority, which is why we focus on spending time with our clients to understand how they use their home and their specific comfort needs.”

He said the years of expertise and close connection with Canberra locals had given the business a deep understanding of the small details that could significantly enhance comfort – details that might be overlooked if purchasing online.

“Some customers might feel the cold more than others and require a warmer setting, while others might have specific needs due to the rooms they use most or even the furniture they use, like a favourite chair that might get colder than other spots,” Paul said.

With summer temperatures soaring past 40C and winter nights dropping below freezing, understanding the variability in weather was crucial to tailor heating and cooling solutions.

“Our local expertise makes a big difference,” Paul said.

“We know the climate, the homes and what works best here, which is why the team factors in everything from room usage, insulation and customer preferences when recommending Daikin systems,” he said.

Delta’s top tips for managing Canberra’s climate

• Use the timer function: Set your air conditioning or heating system to turn on at least an hour before waking up or arriving home. This ensures the house is at a comfortable temperature when you need it most, eliminating the chill of winter mornings or the heat of summer afternoons.
• Prioritise clean filters: Clean filters are essential for efficient heating and cooling. Set reminders to check and clean your filters regularly, especially in Canberra’s dusty conditions, to keep the air flowing smoothly and reduce energy usage.
• Adjust with the seasons: To maintain consistent comfort without overworking your unit, gradually adjust your system’s settings as the seasons progress. 

Supporting the sustainability shift 

Canberra’s shift from gas to electrical systems was being supported by initiatives such as the ACT Government’s Sustainable Household Scheme, which provides zero-interest loans to help with the cost of energy-efficient home upgrades, Delta Air Conditioning & Heating CEO Paul Oxford said. 

Delta Air Conditioning & Heating was playing a key role in this transition by educating its customers on the benefits of reverse cycle systems.

“Due to the extremes in the local weather, reverse cycle systems are more energy-efficient and, therefore, better suited to Canberra’s diverse climate. They offer significant cost savings and while also aligning with environmental goals,” Paul said.

“While these systems are different from traditional gas heating, they still provide the comfort people expect, but with less energy consumption. By educating customers on how to use these new systems effectively, we can help people make more informed, sustainable choices for their homes.”

Work that helps shape the future 

Delta Air Conditioning and Heating was proud to know that its work is helping shape the future by supporting businesses, families and some of Canberra’s most well-known institutions, said Paul Oxford, CEO of Delta Air Conditioning & Heating.

“Building long-term relationships is key to our success,” he said.

“Many of our clients are not only returning customers but are also the children or even grandchildren of previous clients, frequently returning for upgrades or servicing.”

He said one of the proudest moments for Delta came when it was chosen to install a Daikin air conditioning system in the prestigious Canberra Grammar School’s main dining hall.

For Paul and his team, this project was more than just another job – it was a chance to help ensure comfort in one of the city’s most respected schools.

“It was a great sense of pride knowing we were delivering a quality product to such an important institution. You want to make sure that the students and staff are comfortable, and that the project lives up to the school’s high standards,”he said..

“Being able to work on a project like this, for a school that plays such a big role in shaping the future, has been one of the highlights of my career. I look back and think what a great job we did, and it’s just one example of how our work contributes to the everyday lives of our community.” 

Delta Air Conditioning & Heating, 10/45 Tennant Street, Fyshwick. Call 6280 4211 or visit deltaairconditioning.com.au