Tuggeranong suburbs at risk of running out of water. Residents urged to refrain from bathing

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ACTEW Water continues to work around the clock to undertake repairs to the burst water main in Macarthur. ACTEW Water is now requesting residents in the areas of Macarthur, Fadden, Gilmore, Wanniassa and Chisholm to actively minimise their water use until supply returns to normal. Failure to do this may result in some homes running out of water.

It is essential that residents in the affected areas (map is attached) adhere to this request by not watering lawns or gardens and to refrain unless absolutely necessary, from washing clothes and dishes, and showering or bathing.

Some residents may also experience discoloured water. The change in colour normally occurs when the natural sediment is disturbed within the pipes causing the water to take on a brown or reddish colour. This is due to redirection of water flows through the pipes.

Whilst the water remains safe to drink, it is not recommended that you drink the water if it appears, tastes or smells objectionable. Customers experiencing discoloured water are advised not to use washing machines and dishwashers during this period as it may stain clothing or clog filters.

Water refill stations are being arranged for customers experiencing discoloured water. More information will be provided shortly about locations.

ACTEW Water are encouraging residents to report any changes in colour on 6248 3111 or talktous@actew.com.au

ACTEW Water will continue to have crews working throughout the evening and expects to resolve the matter overnight.


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UPDATE: To further assist residents to conserve water following repairs to the burst water main in Macarthur, ACTEW Water have now established water refill stations for affected customers. The water stations have been set up in the following locations:

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