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Warehouse picket lines ‘gun to the head’ for Woolies

Empty shelves at Woolworths’ Majura Park store as a warehouse workers’ strike slows supply lines.

By Adrian Black

Picket lines at distribution centres amount to a “gun to the head” for Woolworths and fly in the face of good-faith bargaining, the supermarket’s lawyers have told the workplace umpire.

A Fair Work Commission hearing began on Friday on Woolworths’ application to stop United Workers Union members picketing at four key distribution centres in Victoria and NSW.

The major supermarket closed the centres due to lacking staff numbers to operate safely and Woolworths workers wanting to return to have been blocked by union members.

The union has labelled the hearing a distraction and called for Woolworths to show its workers “dignity and respect”.

Sixteen days of industrial action has left thousands of supermarket and bottle shop shelves empty in Victoria, NSW and the ACT and cost Woolworths at least $50 million.

Woolworths lawyer Marc Felman said the distribution centres were the “heartbeat” of its ability to get products to Australians as he argued the picketing amounted to unfair conduct in their bargaining.

“They should be free to continue to come to an agreement in an orthodox way without the gun to the head of an obstructive picket,” Mr Felman told the hearing in Melbourne.

Outside of the commission hearing, United Workers Union secretary Tim Kennedy said members were demanding better pay and changes to a computerised performance management framework that put workers at risk.

“Woolworths can step forward and show some dignity and respect to their workers … so they can plan for Christmas,” he told reporters.

The union said Woolworths had insisted on holding separate talks at each of the four warehouses in question, stifling the bargaining process.

But the retail giant’s lawyers claimed there had been picketing at warehouses not involved in talks.

Mr Kennedy said negotiations were ongoing and narrowing-in on issues, and the Fair Work hearing amounted to a distraction.

“Woolworths made the decision on the 21st of November to shut all their warehouses. The orders they’re seeking today is to open their warehouses,” he said.

“I think the problem is that Woolworths are used to just saying ‘it’s our way or the highway’, whether that’s to farmers, suppliers or customers.”

Woolworths said the obstructive pickets undermined the bargaining process and was therefore not protected action under Australian law.

“You are able to peacefully protest and take protected strike action,” Mr Felman told the commission hearing.

“What you can’t do is be obstructive about it.”

Two witnesses for Woolworths and its distribution arm Primary Connect have given evidence to the hearing, but no union representatives gave verbal evidence, opting to tender documents instead.

The hearing continues.

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5 Responses to Warehouse picket lines ‘gun to the head’ for Woolies

cbrapsycho says: 6 December 2024 at 1:21 pm

Few people believe Woolworths is ‘actively working to keep groceries affordable’ as they’ve clearly demonstrated price gouging and complete disregard for customers as well as for their staff and their suppliers. They’re so focussed on their own profits and executive pay that they’re missing the point here by digging in and fighting staff, which disadvantages their customers. Even their shareholders are only considered because executive pay depends on the share performance.

Woolworths execs are trying to blame staff rather than looking at their poor management decision-making and failure to look after their staff needs for this strike. Staff are losing pay by striking and don’t do it without a good reason, especially before Christmas as it harms them financially and with extra stress. Retailers always blame their suppliers and their staff for all issues such as high prices and low productivity, never admitting that it is they, the execs, who’re failing to do what’s required to ensure that a good work environment enables everything to run properly so customers’ needs can be met.

If the problem is with warehouses, what is the reason that my order from Big W that is packed and ready to go cannot get out of the Gungahlin store to be delivered to Kingston until Monday at the earliest? It’s been sitting in Gungahlin since Wednesday and hasn’t moved. Looks like poor logistics and organisation by management to me, or a decision to just not send it yet. It’s really not that far from there to here. Things from Sydney, Melbourne and Queensland from other retailers get here quicker than that!

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cbrapsycho says: 6 December 2024 at 9:51 pm

And I forgot to mention that my order was in Friday last week, so a week later and still nothing has moved from Gungahlin to get to Kingston. Why?

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Palmerston's Lament says: 7 December 2024 at 7:55 am

Two points – the “enshitification cycle” is on display here and Woolworths runs the risk of collapse if there is not a sudden change of heart and leadership team.

Also Irvine Welsh seems to have a finger on the pulse with the following quote … “Is it any wonder people don’t really know what their place is in the world? Capitalism is on the way out but we’re not mature enough for socialism, and instead we’re sleepwalking towards some kind of fascistic model and pretty much everything is toxic.”

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cbrapsycho says: 7 December 2024 at 11:00 am

This strike is not just about pay as a large part of the issue is workplace safety, something mainstream media seem to be ignoring, perhaps because they don’t understand the issues.

Early last century some factories embraced Taylorism, using time and motion studies to determine the pace at which people should work, then designed assembly lines to suit, assuming that people could work at the same constant pace throughout their day to achieve the planned results. It was a disaster for a whole range of reasons as people are not all the same with the same capabilities, the same needs etc.

This is exactly what Woolworths is doing to their warehouse staff but even worse in the constant digital monitoring of their actions, pushing them to lift their pace and having no idea of things that happen that might make that unsafe at a particular time for a particular individual. It is a massive risk in terms of workplace safety, both physical and psychological safety. Staff are stressed by such actions and there’s much research to show this, but Woolworths is so focused on increasing profits and cutting costs that they don’t care about the people, seeing staff as replaceable and disposable. Wait until they see the costs of workplace injury, especially psychological injury, if workers take them to court for it.

The workers of course are trying to prevent injury to themselves both because they don’t want it and also because they probably cannot afford to fund a lawsuit against Woolworths for compensation. Woolworths of course knows this. Workers are trying to get this workplace regime stopped and hoping Fair Work will see the issue needs to be fixed.

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